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Warranty Information

Your new CoolMed product has a built-in 12-month manufacturer’s warranty. 

This means that, within this period, if your appliance should fail due to a faulty component, CoolMed will send an engineer to replace the component for you at no cost to you.*

Outside this period, the engineer call-out will be payable by the customer at the rates shown below:

 24 Hour Call-Out:   £125.00

(Within one day, provided call placed with CoolMed by 12.30pm on previous working day.)

72 Hour Call-Out:  £105.00

(Within three days, provided call placed with CoolMed by 12.30pm on previous working day.)

 

*Other Items Covered By The Manufacturer's Warranty for Six (6) Months Only After Purchase Date

Door Seals, Gaskets, Locks, Keys, Feet, Wheels, Castors, Shelves, Shelf Supports, Power Leads and Fitted Plugs.

NB:  Any signs of misuse will invalidate this warranty.

Other Items NOT Covered By The Warranty 

Light Bulbs or Tubes, Batteries, Fuses

If you have any queries about warranty, please call our offices on +44 161 772 5666 or email sales@coolmed.co.uk.